Service Advisor

Lithia Ford of Roseburg

Roseburg, OR, United States
Commission pyy plan with base + incentives; not sp...
On-site
Initiate automotive services and repairs
Ascertain vehicle performance problems
Develop estimates and write repair orders
Lithia Ford of Roseburg is seeking a motivated Service Advisor to join their expanding team. The role involves facilitating automotive services and repairs, requiring strong customer service skills and a basic mechanical understanding of vehicles

Job Summary

  • As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • We offer best in class industry benefits including competitive pay, medical, dental and vision plans, paid holidays & PTO, and a 401(k) retirement plan.

Matching Summary

Match Score: 85

Lithia Ford of Roseburg is seeking a motivated Service Advisor to join their expanding team. The role involves facilitating automotive services and repairs, requiring strong customer service skills and a basic mechanical understanding of vehicles.

Salary

Commission pay plan with base and incentives; Not specified; Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs

Skills & Requirements

Must-have

  • initiate automotive services and repairs
  • ascertain vehicle performance problems
  • develop estimates and write repair orders
  • maintain customer records
  • serve as communicator between customer and technician

Nice-to-have

  • exemplary customer service
  • team player
  • basic mechanical understanding

Key Requirements

  • Previous Service Advisor experience preferred
  • Valid driver's license
  • Acceptable driving record
  • Prior experience as an automotive technician a plus
  • High School graduate or equivalent
  • 18 years or older

Work Rights

Not specified

Tailored Resume

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