This role requires a Field Account Manager, with strong customer-facing experience of managing strategic accounts, involving multiple stakeholders, to achieve customer outcomes
Job Summary
This role requires a Field Account Manager, with strong customer-facing experience of managing strategic accounts, involving multiple stakeholders, to achieve customer outcomes.
Responsibilities include Account Relationship and Retention, Upsells and Cross Sells, identifying new opportunities, monitoring for renewals, and providing customer training.
The company is committed to providing a fair and accessible hiring process and offers country-specific benefits.
Matching Summary
This role requires a Field Account Manager, with strong customer-facing experience of managing strategic accounts, involving multiple stakeholders, to achieve customer outcomes.
Skills & Requirements
Must-have
customer-facing experience
managing strategic accounts
financial crime compliance
fraud & identity verification
customer data management
Salesforce knowledge
Nice-to-have
outstanding networking capabilities
professional demeanour
business maturity
technical knowledge
Key Requirements
8 years proven sales and strategic account management experience
Ability to engage with large enterprise accounts and senior stakeholders
Strong organizational, time management and forecasting skills