Job Summary

• The Client Service Representative (CSR) is vital in consistently delivering an exceptional client experience by managing appointments, answering calls, processing patient information, and ensuring seamless communication between clients and our medical team.
• Responsibilities include greeting clients and patients, answering phones, scheduling appointments, managing records, processing payments, and supporting the clinical team.
• Benefits include medical, dental, vision, 401(k), PTO, and a supportive team environment, with tailored development programs and competitive pay.

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Skills & Requirements

Key Requirements

• 1+ year veterinary or medical front desk experience
• High school diploma or equivalent work experience
• Prior customer service experience

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