Mobile Site Reliability Engineer - Assistant Vice President

Deutsche Bank

Jacksonville, FL, US
Base: $78,000 to $120,500; bonus/equity: not speci...
Hybrid
Managed apple device support experience
Incident response and resolution skills
Python or powershell scripting proficiency
This role serves as the senior escalation point for all mobile and Mac production platform issues within a global banking environment

Job Summary

  • This role serves as the senior escalation point for all mobile and Mac production platform issues within a global banking environment.
  • The position requires developing monitoring solutions using Graph APIs to proactively identify issues and automate self-healing responses.
  • Employees benefit from a hybrid working model, generous vacation time, and comprehensive health and wellbeing benefits.

Matching Summary

This role serves as the senior escalation point for all mobile and Mac production platform issues within a global banking environment.

Salary

Base: $78,000 to $120,500; Bonus/Equity: Not specified; Benefits: Health, retirement, parental leave included

Skills & Requirements

Must-have

  • Managed Apple device support experience
  • Incident response and resolution skills
  • Python or PowerShell scripting proficiency
  • Apple macOS troubleshooting expertise
  • MDM platform knowledge (JAMF/Intune)
  • Disaster recovery planning and testing

Nice-to-have

  • Experience with SRE transformation initiatives
  • Global follow-the-sun support model familiarity
  • ServiceNow incident management platform usage
  • Enterprise identity concepts like Microsoft Entra ID
  • Collaboration in Agile engineering environments

Key Requirements

  • Proven experience with managed Apple devices
  • Strong technical troubleshooting of macOS platforms
  • Knowledge of networking concepts like DNS and TCP
  • Experience with automation tools such as Ansible
  • Ability to work in Jacksonville office under hybrid model

Work Rights

Not specified

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