Senior Performance Leads – Home Buying And Customer Digital And Ai

CBA New Digital Businesses Pty Ltd

Australia
**
Performance uplift
Strategic quarterly planning
Performance oversight
** CBA New Digital Businesses is seeking two Senior Performance Leads for their Retail Banking Performance Chapter, focusing on Home Buying and Customer Digital and AI. The role requires strategic thinking, data analysis, and leadership skills to enhance performance for over 10 million banking customers, while fostering a culture of continuous improvement and collaboration. **

Job Summary

  • As a Senior Performance Lead, you will act as a trusted partner and advisor to your Technology and Crew General Managers, working with business delivery teams to provide effective delivery oversight and manage governance rhythms.
  • You will orchestrate the annual and quarterly planning cycle, track and report progress against objectives, and develop a comprehensive workforce strategy for the crew, ensuring alignment to business and financial targets.
  • The role requires a strategic thinker and problem-solver with strong leadership and communication skills, adept at analysing complex data and influencing stakeholders at all levels in a fast-paced, dynamic environment.

Matching Summary

Match Score: 75

** CBA New Digital Businesses is seeking two Senior Performance Leads for their Retail Banking Performance Chapter, focusing on Home Buying and Customer Digital and AI. The role requires strategic thinking, data analysis, and leadership skills to enhance performance for over 10 million banking customers, while fostering a culture of continuous improvement and collaboration. **

Skills & Requirements

Must-have

  • performance uplift
  • strategic quarterly planning
  • performance oversight
  • financial governance
  • workforce management
  • delivery oversight
  • governance rhythms
  • manage objectives and key results
  • business insight
  • strategic advice
  • performance reporting
  • planning and forecasting
  • investment decision support
  • operational decision support
  • expense management
  • business intelligence
  • resource management
  • line 1 risk
  • annual and quarterly planning cycle
  • track and report progress
  • data driven insights
  • workforce strategy
  • operating rhythm
  • agility metrics
  • crew performance forums
  • analyse and interpret complex data
  • develop and manage relationships
  • manage high complexity and change
  • solve problems
  • enterprise mindset
  • centralised operational procedures
  • facilitate information flow
  • ensure commitments can be delivered
  • risks and issues are escalated
  • group delivery framework
  • technology and methodologies
  • strategic thinker
  • problem-solver
  • fast-paced dynamic environment
  • analysing data and performance
  • dissecting metrics
  • results-driven mindset
  • relentless focus on performance
  • measurement alignment
  • continuous improvement
  • strong leadership
  • interpersonal skills
  • collaborate with cross-functional teams
  • influence stakeholders
  • challenge the status quo
  • excellent communication skills
  • present complex information
  • excellent financial management skills
  • risk management
  • compliance obligations
  • risk resilient cultures
  • working in agile
  • programs and/or projects
  • teach and lead by example
  • improving the yield
  • shaping the future of retail banking
  • commercial ability
  • financial management experience
  • strong written and verbal communication skills
  • report writing
  • workshop facilitation experience
  • extensive stakeholder management experience
  • influencing stakeholders at all levels

Nice-to-have

  • background in strategy
  • program delivery
  • finance
  • consulting
  • experience in financial services industry
  • consulting is preferable

Key Requirements

  • Experience working in agile, programs and/or projects
  • Experience in financial services industry
  • Experience in consulting

Work Rights

Not specified

Tailored Resume

Cover Letter