Associate Ii, Client Relations

William Blair

Chicago, United States
Base: $77,200 - $95,400; bonus/equity: discretiona...
On-site
Client onboarding
Cash management
Account billing
Act as a trusted resource to both William Blair clients and Wealth Advisors, providing diligent, timely, and accurate client service by responding to client inquiries and requests

Job Summary

  • Act as a trusted resource to both William Blair clients and Wealth Advisors, providing diligent, timely, and accurate client service by responding to client inquiries and requests.
  • Own the accuracy of client documentation, ensuring adherence to compliance and policy regulations, and apply understanding of firm products, policies, systems, and current market conditions to support Wealth Advisor teams.
  • Seek out areas for improvement within the team’s processes, communication, and efficiency, and participate in ad hoc projects as needed.

Matching Summary

Act as a trusted resource to both William Blair clients and Wealth Advisors, providing diligent, timely, and accurate client service by responding to client inquiries and requests.

Salary

Base: $77,200 - $95,400; Bonus/Equity: discretionary annual bonus and/or commission-based incentives; Benefits: medical, dental and vision coverage, employer paid short & long-term disability and life insurance, 401(k), profit sharing, paid time off, Maven family & fertility benefit, parental leave, other voluntary benefits

Skills & Requirements

Must-have

  • client onboarding
  • cash management
  • account billing
  • operational requests
  • client documentation adherence
  • CRM system updates

Nice-to-have

  • client needs and preferences
  • current market conditions
  • internal and external relationships
  • enhancing the client experience
  • proactively leverage ideas

Key Requirements

  • Bachelor's Degree or equivalent work experience
  • 2 – 4 years of experience
  • Financial services industry experience preferred
  • Series 7, 63/65 (or 66) licenses required
  • SIE Exam, Series 7, and Series 63/65 (or 66) must be acquired within 150 days
  • Client service orientation
  • Strong ability to organize and prioritize
  • High attention to detail and quality
  • Strong written and verbal communication skills
  • Strong ability to work independently and cooperatively
  • Strong ability to collaborate and build trusted relationships
  • Knowledge of applicable compliance/security industry rules
  • Proficiency in MS Office Suite

Work Rights

Not specified

Tailored Resume

Cover Letter