Data Center Facility Operator

University of Arkansas, Fayetteville

Fayetteville, Arkansas, US
Base: $43,923; bonus/equity: not specified; benefi...
Not specified
Data center infrastructure monitoring
Environmental systems monitoring
Incident escalation
The University of Arkansas is seeking a Data Center Facility Operator responsible for monitoring critical data center infrastructure to ensure uninterrupted operations. The role requires experience in a secure environment, communication skills, and knowledge of computer systems, with a focus on reliability and teamwork

Job Summary

  • The Data Center Facility Operator reports to the Data Center Facility Manager and is primarily responsible for monitoring critical data center infrastructure, including environmental systems such as power and cooling, to ensure uninterrupted operations.
  • The Operator will act as a central dispatcher during issues affecting campus systems and services, managing incoming trouble tickets, chat communications, and phone calls, and is responsible for triaging and forwarding these issues to the appropriate technical staff.
  • The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance, with a benefits package including university contributions to insurance, tuition waivers, holidays, and retirement programs.

Matching Summary

Match Score: 75

The University of Arkansas is seeking a Data Center Facility Operator responsible for monitoring critical data center infrastructure to ensure uninterrupted operations. The role requires experience in a secure environment, communication skills, and knowledge of computer systems, with a focus on reliability and teamwork.

Salary

Base: $43,923; Bonus/Equity: Not specified; Benefits: University contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.

Skills & Requirements

Must-have

  • Data center infrastructure monitoring
  • Environmental systems monitoring
  • Incident escalation
  • Trouble ticket management
  • Security log maintenance

Nice-to-have

  • Strong communication skills
  • Problem-solving abilities
  • Ability to work in a secure environment
  • Team collaboration

Key Requirements

  • High school diploma or equivalent
  • 1+ year of specialized experience
  • Experience in a secure environment
  • Associate's degree or technical training in a related field (preferred)
  • 1+ year of computer support experience (preferred)

Work Rights

Must have proof of legal authority to work in the United States

Tailored Resume

Cover Letter