Operations Manager

EōS Fitness

Los Angeles, California, United States
Base: $75,000 - $75,010 usd annually; bonus/equity...
On-site
2-3 years operations management experience
3-4 years customer service experience
Hiring training and supervising staff
The Operations Manager is responsible for leading the Service team to create a fun atmosphere and serve as the hub for information for members and staff

Job Summary

  • The Operations Manager is responsible for leading the Service team to create a fun atmosphere and serve as the hub for information for members and staff.
  • Key duties include hiring, training, and supervising staff while ensuring high-quality customer service and resolving member concerns promptly.
  • The role offers competitive pay, free membership for the employee and one family member, and comprehensive benefits including health insurance and 401(k) matching.

Matching Summary

The Operations Manager is responsible for leading the Service team to create a fun atmosphere and serve as the hub for information for members and staff.

Salary

Base: $75,000 - $75,010 USD annually; Bonus/Equity: Not specified; Benefits: Competitive pay plus vacation, holiday, sick pay, health/dental/vision, 401(k) match

Skills & Requirements

Must-have

  • 2-3 years operations management experience
  • 3-4 years customer service experience
  • Hiring training and supervising staff
  • Monitor and track revenue goals
  • Ensure health and safety compliance

Nice-to-have

  • Prior fitness industry experience
  • Excellent relationship building skills
  • Embrace core company values
  • Strong detail orientation
  • Flexible and adaptive approach

Key Requirements

  • 2-3 years of operations management experience
  • 3-4 years of customer service experience
  • CPR certification required within 30 days of hire
  • Pass background check
  • Knowledge of company policies and SOPs

Work Rights

Must successfully pass background check

Tailored Resume

Cover Letter