Clinical Triage Medical Assistant - Urology

Summit CityMD

Fair Lawn, NJ, United States
Base: $22.02 - $27.07 hourly; bonus/equity: not sp...
Triage patient concerns over the phone
Assess symptoms and prioritize care
Provide clinical guidance based on protocols
The Medical Assistant is responsible for triaging patient concerns over the phone, assessing symptoms, prioritizing care needs, and providing clinical guidance based on established protocols

Job Summary

  • The Medical Assistant is responsible for triaging patient concerns over the phone, assessing symptoms, prioritizing care needs, and providing clinical guidance based on established protocols.
  • The company is a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.
  • VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families, offering a comprehensive benefits platform.

Matching Summary

The Medical Assistant is responsible for triaging patient concerns over the phone, assessing symptoms, prioritizing care needs, and providing clinical guidance based on established protocols.

Salary

Base: $22.02 - $27.07 Hourly; Bonus/Equity: Not specified; Benefits: Medical, Dental, Life, Disability, Vision, FSA, 401k

Skills & Requirements

Must-have

  • Triage patient concerns over the phone
  • Assess symptoms and prioritize care
  • Provide clinical guidance based on protocols
  • Document patient interactions in Epic
  • Communicate with patients professionally
  • Manage high-volume patient calls

Nice-to-have

  • Culturally sensitive communication
  • Strong multitasking abilities
  • Innovating value-based care
  • Compassionate community of people

Key Requirements

  • High School Graduate/GED / Equivalent
  • 0-1 year related work experience
  • Medical Assistant certification preferred
  • Ability to communicate in English
  • Ability to organize and perform multiple tasks
  • Basic proficiency in computer use

Work Rights

Not specified

Tailored Resume

Cover Letter