Director, Forward Deployed Engineering

Scale AI

London, United Kingdom
On-site
10+ years software engineering experience
3+ years leading customer-facing engineering teams
Deep fluency with llms and agent systems
This role involves leading a team of elite engineers who embed directly with Fortune 500 customers to ship deeply integrated AI agents

Job Summary

  • This role involves leading a team of elite engineers who embed directly with Fortune 500 customers to ship deeply integrated AI agents.
  • The successful candidate will own end-to-end execution for strategic accounts, making sharp trade-offs between scope, speed, and quality.
  • You will partner closely with Product and Platform teams to turn field lessons into reusable capabilities that compound velocity over time.

Matching Summary

This role involves leading a team of elite engineers who embed directly with Fortune 500 customers to ship deeply integrated AI agents.

Skills & Requirements

Must-have

  • 10+ years software engineering experience
  • 3+ years leading customer-facing engineering teams
  • Deep fluency with LLMs and agent systems
  • Experience deploying AI in complex enterprise environments
  • Hands-on proficiency with Python or TypeScript
  • Expertise in cloud infrastructure (AWS, Azure, GCP)
  • Proven ability to scale technical hiring and onboarding

Nice-to-have

  • Founder mindset with high autonomy
  • Strong cross-functional leadership skills
  • Ability to translate technical tradeoffs for executives
  • Experience with security reviews and compliance requirements
  • Track record of codifying patterns into platform features

Key Requirements

  • 10+ years of software engineering or technical delivery experience
  • 3+ years leading high-performing customer-facing engineering teams
  • Hands-on fluency with the full AI stack including LLMs and data systems

Work Rights

Not specified

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