Guest Relations Representative

Sentara Northern Virginia Medical Center

Woodbridge, VA, USA
Fully remote
Liaison between patients and hospital staff
Provide a welcoming environment
Address patient concerns
The Guest Relations Representative is a liaison between patients, families, visitors, and hospital and medical team members

Job Summary

  • The Guest Relations Representative is a liaison between patients, families, visitors, and hospital and medical team members.
  • Responsible for providing a welcoming and genuine environment and address concerns to ensure a smooth and comfortable experience for patients.
  • Sentara Northern Virginia Medical Center currently is hiring a Guest Relations Representative. This is a flexi position. Incumbent will provide coverage as needed.

Matching Summary

The Guest Relations Representative is a liaison between patients, families, visitors, and hospital and medical team members.

Skills & Requirements

Must-have

  • Liaison between patients and hospital staff
  • Provide a welcoming environment
  • Address patient concerns

Nice-to-have

  • Compassionate and personalized care
  • Focus on safety and patient satisfaction
  • Diversity and inclusiveness

Key Requirements

  • High School Diploma or Equivalent
  • Customer Service - 1 year

Work Rights

Not specified

Tailored Resume

Cover Letter