Customer Relationship Executive

JLL

New Delhi, DL, India
Customer feedback collection
Service request handling
Daily premises rounds
JLL empowers you to shape a brighter way by combining world-class services, advisory, and technology for clients

Job Summary

  • JLL empowers you to shape a brighter way by combining world-class services, advisory, and technology for clients.
  • The role involves cooperating with other departments to ensure good customer experience and taking ownership of requests/complaints.
  • Responsibilities include conducting daily rounds, managing events, and overlooking general maintenance and guest handling.

Matching Summary

JLL empowers you to shape a brighter way by combining world-class services, advisory, and technology for clients.

Skills & Requirements

Must-have

  • Customer feedback collection
  • Service request handling
  • Daily premises rounds
  • Emergency response
  • Lost and found procedures
  • Mail and call response
  • Record maintenance

Nice-to-have

  • Hospitality outlook
  • Presentable appearance
  • Team cooperation
  • Continuous learning

Key Requirements

  • Experience in customer service
  • Ability to handle complaints effectively within TAT
  • Familiarity with JLL policies for emergency response
  • Willingness to attend training programs

Work Rights

Not specified

Tailored Resume

Cover Letter