Previous veterinary or medical reception experience
Strong leadership and organizational skills
Excellent communication and interpersonal abilities
Middlesex Veterinary Center is seeking a full-time Lead Client Service Representative to manage front desk operations and enhance client experiences in a veterinary setting. Ideal candidates will possess leadership skills, experience in a veterinary or medical reception role, and a passion for animal welfare
Job Summary
The role involves guiding and mentoring the front desk team while ensuring smooth workflow and exceptional client experiences.
Candidates will be responsible for screening calls, resolving conflicts among staff, and assisting with training new team members.
The position offers comprehensive benefits including medical, dental, vision, paid time off, and a generous 401(k) match.
Matching Summary
Match Score: 85
Middlesex Veterinary Center is seeking a full-time Lead Client Service Representative to manage front desk operations and enhance client experiences in a veterinary setting. Ideal candidates will possess leadership skills, experience in a veterinary or medical reception role, and a passion for animal welfare.
Salary
Base: $22-$26 per hour; Bonus/Equity: Employee referral bonus of $1,000; Benefits: Medical, dental, vision, PTO, 401(k), pet discount
Skills & Requirements
Must-have
Previous veterinary or medical reception experience
Strong leadership and organizational skills
Excellent communication and interpersonal abilities
Nice-to-have
Proficiency in veterinary software systems
Genuine love for animals
Ability to handle emotional situations calmly
Key Requirements
Previous experience in a veterinary or medical reception role preferred
Strong leadership and organizational skills required