Provide chat & phone based support to our customers during our 24 hour, 7 days per week service
Job Summary
Provide chat & phone based support to our customers during our 24 hour, 7 days per week service.
On a daily basis you will provide quick, accurate and up to date answers to customers queries, ensuring that you resolve all the calls you are skilled to take.
We can offer hybrid working which is a mixture of working from home and office work!
Matching Summary
Provide chat & phone based support to our customers during our 24 hour, 7 days per week service.
Skills & Requirements
Must-have
24/7 rotational rosters
Chat and phone support
Customer query resolution
Online banking support
Risk and compliance awareness
Nice-to-have
Warm and engaging voice
Team vision and values
Adaptable to change
Feedback for improvement
Key Requirements
Ability to work 24/7 rotational rosters
Live within reasonable travel distance to our Perth office