Head Universal Banker, Newark Nj

Citi

Newark, New Jersey, United States
Base: $56,500.00 - $73,700.00; bonus/equity: discr...
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2-4 years relevant experience
Face-to-face customer service skills
Digital engagement capabilities
** Citi is seeking a Head Universal Banker for their Newark, NJ location, responsible for delivering exceptional service and leading a team of Universal Bankers and Tellers. The role emphasizes sales, compliance, and customer satisfaction, requiring strong leadership and digital engagement skills. **

Job Summary

  • The Head Universal Banker leads the branch team by modeling excellent service behaviors while executing complex transactions and driving sales initiatives.
  • This role requires championing risk and control standards while ensuring consistent delivery of exceptional client experiences aligned with Citibank's values.
  • Employees receive competitive benefits including medical, dental, vision coverage, 401(k), life insurance, and paid time off packages.

Matching Summary

Match Score: 75

** Citi is seeking a Head Universal Banker for their Newark, NJ location, responsible for delivering exceptional service and leading a team of Universal Bankers and Tellers. The role emphasizes sales, compliance, and customer satisfaction, requiring strong leadership and digital engagement skills. **

Salary

Base: $56,500.00 - $73,700.00; Bonus/Equity: Discretionary and formulaic incentive awards available; Benefits: Medical, dental, vision, 401(k), life, accident, disability, wellness programs, and paid time off

Skills & Requirements

Must-have

  • 2-4 years relevant experience
  • face-to-face customer service skills
  • digital engagement capabilities
  • sales and referral experience
  • compliance with bank policies

Nice-to-have

  • strong verbal and written communication
  • retail experience background
  • proactive problem solving attitude
  • teamwork and collaboration focus
  • empathy in client interactions

Key Requirements

  • High School diploma or equivalent
  • 2-4 years relevant experience required
  • Basic computer and digital tools skills

Work Rights

Not specified

Tailored Resume

Cover Letter