It-service Desk Mitarbeiter (onsite Support) (m/w/d)

Liebherr Machines Bulle SA

Bulle, Switzerland
On-site
Windows operating system administration
Active directory user management
Hardware troubleshooting for clients
The role serves as the central point of contact for local business units coordinating with the Service Desk

Job Summary

  • The role serves as the central point of contact for local business units coordinating with the Service Desk.
  • Responsibilities include diagnosing and resolving hardware and software issues across various client devices while adhering to SLAs.
  • The position involves managing the full lifecycle of end-user devices, including installation, configuration, and offboarding processes.

Matching Summary

The role serves as the central point of contact for local business units coordinating with the Service Desk.

Skills & Requirements

Must-have

  • Windows operating system administration
  • Active Directory user management
  • Hardware troubleshooting for clients
  • Incident and service request handling
  • Meeting room technology support

Nice-to-have

  • Experience with HMI systems
  • Knowledge of industrial PC environments
  • Project rollout and migration support
  • Documentation creation skills
  • User training and onboarding experience

Key Requirements

  • Proficiency in Windows OS and Client Management Tools
  • Experience with Active Directory and permission management
  • Ability to work onsite in a production environment

Work Rights

Not specified

Tailored Resume

Cover Letter