In HR Shared Services (HRSS), the employee experience is at the heart of everything we do
Job Summary
In HR Shared Services (HRSS), the employee experience is at the heart of everything we do.
We’re looking for an AR Investigator to investigate all types of employment complaints and provide proactive recommendations to HR business partners and business leaders on employee relations issues.
We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers).
Matching Summary
In HR Shared Services (HRSS), the employee experience is at the heart of everything we do.
Skills & Requirements
Must-have
investigate employment complaints
provide proactive recommendations
document investigation plans
analyse evidence and make recommendations
influence stakeholders and mitigate risk
Nice-to-have
champion for Capital One Values
continuous improvement mindset
appetite for learning
collaborative and connection focused
Key Requirements
Strong employee relations experience
UK employment law knowledge
CIPD Level 5 or above
Dealing with ACAS / Employment Tribunals
Consultation experience
Project and/or change management experience
Partnering with and influencing senior stakeholders