Not specified; salary reviews included; incentive ...
Fully remote
Extensive customer service experience
Proactive claim management skills
Stakeholder liaison capabilities
This role offers a permanent, full-time position based in Sydney with flexibility to work from home up to 3 days per week after month three
Job Summary
This role offers a permanent, full-time position based in Sydney with flexibility to work from home up to 3 days per week after month three.
You will manage end-to-end claims processes including determining liability, approving treatment plans, and implementing recovery outcomes for injured workers.
EML provides comprehensive benefits including a corporate wellbeing program, generous discounts, learning opportunities, and up to 16 weeks of paid parental leave.
Matching Summary
This role offers a permanent, full-time position based in Sydney with flexibility to work from home up to 3 days per week after month three.
Salary
Not specified; Salary reviews included; Incentive scheme available
Skills & Requirements
Must-have
Extensive customer service experience
Proactive claim management skills
Stakeholder liaison capabilities
Nice-to-have
Allied health or rehabilitation background
Empathetic and supportive approach
Creative problem-solving abilities
Key Requirements
Experience in allied health, rehabilitation, or disability support (advantageous)
Strong communication and active listening skills
Ability to build rapport and trust with diverse stakeholders