The role involves planning, directing, and monitoring a sales support team to achieve established sales targets within a specified geography or product line
Job Summary
The role involves planning, directing, and monitoring a sales support team to achieve established sales targets within a specified geography or product line.
Candidates must lead and mentor Customer Sales & Support Representatives to deliver industry-leading sales support that exceeds customer expectations.
Sandvik Mining offers a competitive total rewards package including medical, dental, vision insurance, 401(k) matching, and tuition reimbursement.
Matching Summary
The role involves planning, directing, and monitoring a sales support team to achieve established sales targets within a specified geography or product line.
Skills & Requirements
Must-have
5+ years in industrial customer service
Experience leading sales support teams
Knowledge of ERP and CRM systems
Understanding of order management operations
Ability to drive performance and accountability
Nice-to-have
Strong understanding of mining industry developments
Proven ability to build customer loyalty
Experience with tender development and budget preparation
Commitment to Zero Harm safety culture
Key Requirements
Bachelor's degree in Business, Sales, Supply Chain, or related field
5+ years experience in customer service or commercial operations
Demonstrated experience leading and coaching teams