Rr-0257219- Manager Infrastructure Services

DXC Technology Australia & New Zealand

Unknown, Australia
Fully remote
Nexthink infinity platform knowledge
Leading client and vendor technical calls
Creating remote actions, campaigns, workflows
DXC Technology is seeking a Manager of Infrastructure Services with expertise in the Nexthink Infinity Platform. The role requires strong technical skills in reporting, analytics, and project management, along with the ability to lead client interactions and drive improvements in digital employee experience (DEX)

Job Summary

  • Lead client and vendor technical calls, drive monthly governance, and present quarterly business reviews to ensure value realization and potential savings for the customer.
  • Develop and maintain dashboards using Power BI or PowerPoint, automate data preparation, and create ad-hoc reports to provide increased focus on analytics and valuable insights.
  • DXC Technology prioritizes in-person collaboration with flexibility, fostering an inclusive environment where everyone can thrive.

Matching Summary

Match Score: 85

DXC Technology is seeking a Manager of Infrastructure Services with expertise in the Nexthink Infinity Platform. The role requires strong technical skills in reporting, analytics, and project management, along with the ability to lead client interactions and drive improvements in digital employee experience (DEX).

Skills & Requirements

Must-have

  • Nexthink Infinity Platform knowledge
  • Leading client and vendor technical calls
  • Creating remote actions, campaigns, workflows
  • Proactive analysis for DEX score improvement
  • Creating relevant alerts, dashboards, reports
  • NQL queries expertise

Nice-to-have

  • Driving value realization and business outcome
  • Understanding customer business needs
  • Data quality across functional lines
  • Minimizing redundant reporting
  • Providing valuable insights
  • Adapting project management documentation

Key Requirements

  • Experience with reporting and analytics projects
  • Project management activities
  • Translate reporting needs into production reports
  • Develop and maintain dashboards
  • Provide technical advice on reporting solutions

Work Rights

Not specified

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