Contact Center Partner Solutions Engineer

Zoom

Minimum: $131,200.00; maximum: $262,400.00; bonus/...
Hybrid
Contact center expertise
Channel partner experience
Technical guidance for partners
The Partner Solution Engineering team supports partners in building, positioning, and scaling Zoom solutions effectively

Job Summary

  • The Partner Solution Engineering team supports partners in building, positioning, and scaling Zoom solutions effectively.
  • Responsibilities include providing technical guidance and aligning business needs with practical designs across CX, AI, voice, and related platform capabilities.
  • Zoom offers a Total Direct Compensation philosophy that takes into consideration base salary, bonus, and equity value.

Matching Summary

The Partner Solution Engineering team supports partners in building, positioning, and scaling Zoom solutions effectively.

Salary

Minimum: $131,200.00; Maximum: $262,400.00; Bonus/Equity: Considered as part of Total Direct Compensation

Skills & Requirements

Must-have

  • Contact center expertise
  • Channel partner experience
  • Technical guidance for partners
  • AI-first customer engagement solutions
  • CX, AI, voice platform capabilities

Nice-to-have

  • Spanish or Portuguese language skills
  • Building differentiated solutions
  • Customer engagement and business outcomes
  • Modern CX technology expertise

Key Requirements

  • Over 5 years of experience in solution engineering, sales engineering, or partner engineering
  • Expertise in modern CX technologies
  • Prioritize with channel partners on technical enablement
  • Ability to position CX solutions within broader communications, collaboration, and AI platform conversations
  • Presentation, communication, and relationship-building skills

Work Rights

Not specified

Tailored Resume

Cover Letter