Application Support Specialist

Service Stream

Melbourne, VIC, Australia
Hybrid
Level 2/3 application support
Servicenow administration experience
Australian citizenship required
This role involves providing critical Level 2/3 support for enterprise applications across Service Stream's national operations

Job Summary

  • This role involves providing critical Level 2/3 support for enterprise applications across Service Stream's national operations.
  • The successful candidate will administer ServiceNow workflows and uphold ITSM best practices to drive continuous improvement.
  • Benefits include a safe supportive culture, flexible hybrid work arrangements, and genuine career development pathways.

Matching Summary

This role involves providing critical Level 2/3 support for enterprise applications across Service Stream's national operations.

Skills & Requirements

Must-have

  • Level 2/3 application support
  • ServiceNow administration experience
  • Australian citizenship required
  • ITIL process knowledge
  • Enterprise application troubleshooting

Nice-to-have

  • SAP or SuccessFactors exposure
  • Agile methodology experience
  • REST/SOAP configuration skills
  • Proactive problem-solving capability
  • Strong communication with business users

Key Requirements

  • Must be an Australian Citizen
  • Degree in Information Systems or Computer Science
  • ITIL or ServiceNow certifications highly regarded

Work Rights

Must have Australian Citizenship

Tailored Resume

Cover Letter