Application Support Analyst (sap / Enterprise Applications)

228

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Sap ecc and s/4hana support
Enterprise application troubleshooting
Servicenow ticket management
** The job posting is for an Application Support Analyst focused on SAP and enterprise applications within a leading global financial messaging service provider. The role involves providing second-line support, troubleshooting technical issues, and collaborating with cross-functional teams to enhance system performance and user satisfaction. **

Job Summary

  • The role provides second-line functional and technical support for SAP and other enterprise business applications to ensure stable operations.
  • Candidates will diagnose and resolve technical issues across SAP modules including ECC, S/4HANA, BW/BI, CRM, and SCM.
  • Swift offers a diverse and inclusive environment where unique individuals can bring their full selves and ideas to the team.

Matching Summary

Match Score: 75

** The job posting is for an Application Support Analyst focused on SAP and enterprise applications within a leading global financial messaging service provider. The role involves providing second-line support, troubleshooting technical issues, and collaborating with cross-functional teams to enhance system performance and user satisfaction. **

Skills & Requirements

Must-have

  • SAP ECC and S/4HANA support
  • Enterprise application troubleshooting
  • ServiceNow ticket management
  • Incident and problem resolution
  • User access coordination

Nice-to-have

  • PEGA SUS ordering portal experience
  • Salesforce integration knowledge
  • Identity Management exposure
  • Cross-functional collaboration skills
  • Continuous improvement mindset

Key Requirements

  • Bachelor's degree in Computer Science or IT
  • Experience in SAP application support roles
  • Knowledge of ITIL-aligned processes

Work Rights

Not specified

Tailored Resume

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