Salesforce Process & Governance Analyst

Apex Group

Salesforce user experience in business context
Azure devops backlog management
Problem definition and analysis skills
The role ensures change requests are well-framed, evidence-based, and supported by appropriate analysis before progressing to prioritization

Job Summary

  • The role ensures change requests are well-framed, evidence-based, and supported by appropriate analysis before progressing to prioritization.
  • This position governs the quality of demand entering the Salesforce backlog without owning solution design or technical requirements.
  • Candidates must be able to align to European hours as needed and work closely with senior stakeholders to improve submission quality.

Matching Summary

The role ensures change requests are well-framed, evidence-based, and supported by appropriate analysis before progressing to prioritization.

Skills & Requirements

Must-have

  • Salesforce user experience in business context
  • Azure DevOps backlog management
  • Problem definition and analysis skills
  • Structured intake and triage processes
  • Stakeholder engagement and challenging constructively

Nice-to-have

  • Salesforce Administrator configuration awareness
  • Management reporting and operational dashboards
  • Process mapping with Visio or equivalent tools
  • European hours alignment capability

Key Requirements

  • Experience working as a Salesforce user in a business context
  • Strong analytical skills for ambiguous problems
  • Experience maintaining work items in Azure DevOps

Work Rights

Not specified

Tailored Resume

Cover Letter