Technical Specialist

295

Melbourne, Australia
Not specified; generous discounts from over 350 re...
Fully remote
Strong experience administering src act claims
Expertise in reconsiderations, appeals, and reviews
Ability to coach and train case managers
This role supports Case Management teams by providing up-to-date technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988

Job Summary

  • This role supports Case Management teams by providing up-to-date technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988.
  • The position offers a flexible work arrangement allowing up to 3 days per week from home once fully trained.
  • EML provides comprehensive benefits including up to 16 weeks paid parental leave, a corporate wellbeing program, and access to over 350 retailer discounts.

Matching Summary

This role supports Case Management teams by providing up-to-date technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988.

Salary

Not specified; Generous discounts from over 350 retailers; Entitlement to annual company incentive scheme + salary reviews

Skills & Requirements

Must-have

  • Strong experience administering SRC Act claims
  • Expertise in reconsiderations, appeals, and reviews
  • Ability to coach and train Case Managers
  • Knowledge of case law and risk management principles
  • Experience in dispute resolution and mediation

Nice-to-have

  • Motivated self-starter in fast-paced environment
  • Excellent stakeholder management skills
  • Commitment to continuous improvement initiatives
  • Customer-centric approach to claim outcomes

Key Requirements

  • Demonstrated ability managing a portfolio of workers compensation claims
  • Strong written and verbal communication skills
  • Evidence of excellent decision making in Workers Compensation setting

Work Rights

Not specified

Tailored Resume

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