Customer Service Coordinator

CMA CGM Group

Montreal, QC, CA
On-site
Provide exceptional customer service
Support import and export shipments
Respond within agreed sla & quality
The CMA CGM Group is a global leader in shipping and logistics, serving over 420 ports worldwide and committed to the energy transition

Job Summary

  • The CMA CGM Group is a global leader in shipping and logistics, serving over 420 ports worldwide and committed to the energy transition.
  • The Customer Service Coordinator will provide exceptional customer service, support import/export shipments, and resolve customer inquiries efficiently.
  • Candidates must be legally authorized to work in Canada and possess excellent verbal and written communication skills in English and French.

Matching Summary

The CMA CGM Group is a global leader in shipping and logistics, serving over 420 ports worldwide and committed to the energy transition.

Skills & Requirements

Must-have

  • Provide exceptional customer service
  • Support import and export shipments
  • Respond within agreed SLA & quality
  • Coordinate with internal teams
  • Promote digital platforms

Nice-to-have

  • Customer-centric candidates
  • Thrive in a fast-paced environment
  • Problem-solving abilities
  • Build strong relationships

Key Requirements

  • Legally authorized to work in Canada
  • Fluent in written and spoken English and French
  • At least one year experience in shipping, logistics, or transportation industry
  • University degree and transportation certificate an asset

Work Rights

Must be legally authorized to work in Canada

Tailored Resume

Cover Letter