Key Pursuits Forward Deployed Engineer

NiCE

Remote, United States
Remote
Full-stack engineering expertise
Ai agent architecture design
Conversational automation development
This role serves as a highly technical full-stack engineer responsible for designing and deploying AI-driven customer engagement solutions

Job Summary

  • This role serves as a highly technical full-stack engineer responsible for designing and deploying AI-driven customer engagement solutions.
  • The engineer will own the full lifecycle of AI agents from initial design through deployment and ongoing optimization across voice and digital channels.
  • Candidates must possess deep technical expertise in AI agent architectures, APIs, and integrations while collaborating directly with customers to translate business challenges into intelligent automation.

Matching Summary

This role serves as a highly technical full-stack engineer responsible for designing and deploying AI-driven customer engagement solutions.

Skills & Requirements

Must-have

  • Full-stack engineering expertise
  • AI agent architecture design
  • Conversational automation development
  • Enterprise system integration
  • API and workflow orchestration

Nice-to-have

  • Customer solution engineering skills
  • Product innovation collaboration
  • Technical demonstration capabilities
  • Iterative model tuning experience
  • Cross-functional stakeholder management

Key Requirements

  • Full-stack development background
  • Experience with AI agent lifecycles
  • Knowledge of CRM and enterprise systems
  • Ability to build secure scalable integrations
  • Strong customer-facing technical advisory skills

Work Rights

Not specified

Tailored Resume

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