Technical Support - End User Device Specialist

Fisher & Paykel Healthcare Ltd

New Zealand
**
End-user hardware support
Microsoft technologies support
Incident and request resolution
** Fisher & Paykel Healthcare Ltd is seeking a Technical Support - End User Device Specialist to provide hands-on ICT support for their staff in New Zealand. The ideal candidate should have 1-3 years of experience with Microsoft technologies and a strong customer service mindset, while the role offers opportunities for professional growth in a supportive environment. **

Job Summary

  • This role is ideal for someone at a stage who enjoys being hands‑on, solving technical issues, and supporting users onsite.
  • You’ll be responsible for resolving a wide range of day‑to‑day ICT incidents and requests, while helping ensure our systems and services are running reliably for our staff.
  • Fisher & Paykel Healthcare foster an inclusive work environment founded on our culture of care and cooperation.

Matching Summary

Match Score: 75

** Fisher & Paykel Healthcare Ltd is seeking a Technical Support - End User Device Specialist to provide hands-on ICT support for their staff in New Zealand. The ideal candidate should have 1-3 years of experience with Microsoft technologies and a strong customer service mindset, while the role offers opportunities for professional growth in a supportive environment. **

Skills & Requirements

Must-have

  • End-user hardware support
  • Microsoft technologies support
  • Incident and request resolution
  • Customer service mindset

Nice-to-have

  • Collaborative team environment
  • Continuous improvement focus
  • Helpful and approachable attitude
  • Knowledge sharing

Key Requirements

  • 1-3 years' experience supporting Microsoft technologies
  • Hands-on experience supporting end-user hardware
  • Diploma or Bachelor's degree in related field or equivalent experience
  • ITIL Foundation, A+, or Network+ certifications advantageous

Work Rights

Not specified

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