Customer Experience Engineer

Logicalis Inc

Richmond, Australia
Base: $80k; bonus/equity: not specified; benefits:...
Hybrid
End user support experience
Managing microsoft technologies
Experience in jira and servicenow
Logicalis Inc is seeking a Full-Time Customer Experience Engineer in Richmond, Australia, to provide end-user support for Microsoft technology-based issues. The role entails managing user account administration and IT infrastructure while ensuring seamless customer service

Job Summary

  • You will play a crucial role in providing top-notch end user support services to our important customers.
  • Join a dynamic team that supports a large fleet of Microsoft/Windows technology-based issues and requests.
  • Logicalis Australia is committed to creating an inclusive environment that supports your professional and personal development.

Matching Summary

Match Score: 85

Logicalis Inc is seeking a Full-Time Customer Experience Engineer in Richmond, Australia, to provide end-user support for Microsoft technology-based issues. The role entails managing user account administration and IT infrastructure while ensuring seamless customer service.

Salary

Base: $80k; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • End user support experience
  • Managing Microsoft technologies
  • Experience in JIRA and ServiceNow

Nice-to-have

  • Team spirited attitude
  • Passion for knowledge sharing
  • Continuous improvement mindset

Key Requirements

  • Min 3 years of experience
  • Exposure to ITIL processes
  • Knowledge of Office 365 and/or SCCM

Work Rights

Not specified

Tailored Resume

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