Product Support Specialist -ecommerce

Xn Karrirbanken Kcb

Australia
Fully remote
Experience in ecommerce
Technical troubleshooting expertise
Strong knowledge in payment gateway
You will be the friendly voice our business customers hear when they contact us

Job Summary

  • You will be the friendly voice our business customers hear when they contact us.
  • The eCommerce Product Team is accountable for the development and optimisation of online acquiring solutions.
  • We offer a supportive training program and flexibility to work from home.

Matching Summary

You will be the friendly voice our business customers hear when they contact us.

Skills & Requirements

Must-have

  • Experience in eCommerce
  • Technical troubleshooting expertise
  • Strong knowledge in payment gateway

Nice-to-have

  • Excellent communication skills
  • Flexibility to work evenings and weekends
  • Passion for finding solutions

Key Requirements

  • Experience with high volume inquiries
  • Technical understanding of APIs
  • Risk management activities experience

Work Rights

Not specified

Tailored Resume

Cover Letter