Customer Service Represntative

Animal Emergency of Gainesville

Allen Park, MI, United States
Answering multi-line phone systems
Scheduling appointments accurately
Client and patient communication
Responsibilities include answering and managing multi-line phone systems, scheduling appointments, and providing thorough client and patient communication

Job Summary

  • Responsibilities include answering and managing multi-line phone systems, scheduling appointments, and providing thorough client and patient communication.
  • The role requires managing a high volume of appointments and phone calls while maintaining consistent customer service standards and performing daily tasks with accuracy.
  • AmeriVet is committed to employee growth with tailored development programs, mentorship, competitive pay, performance bonuses, and comprehensive health benefits.

Matching Summary

Responsibilities include answering and managing multi-line phone systems, scheduling appointments, and providing thorough client and patient communication.

Skills & Requirements

Must-have

  • Answering multi-line phone systems
  • Scheduling appointments accurately
  • Client and patient communication
  • Managing high volume calls
  • Accurate documentation of communications

Nice-to-have

  • Willingness to learn and grow
  • Strong work ethic
  • Collaborative environment
  • People-focused approach

Key Requirements

  • Minimum one year veterinary experience
  • Excellent phone etiquette and interpersonal skills
  • Strong attention to detail and organizational ability
  • Proficiency in Microsoft Office
  • Ability to stand for 8-9 hour shift
  • Ability to lift up to 50 pounds unassisted

Work Rights

Not specified

Tailored Resume

Cover Letter