AmeriVet is seeking a Customer Service Representative in Gainesville, GA, who will play a crucial role in delivering exceptional client experiences in a veterinary setting. The ideal candidate should possess strong communication skills, prior customer service experience, and the ability to manage multiple tasks efficiently
Job Summary
The Client Service Representative serves as the vital first and last point of contact to deliver an exceptional client experience.
Employees benefit from tailored development programs, mentorship, competitive pay, and comprehensive health and wellness resources.
The role requires managing appointments, processing billing, and maintaining accurate patient records within a supportive team environment.
Matching Summary
Match Score: 85
AmeriVet is seeking a Customer Service Representative in Gainesville, GA, who will play a crucial role in delivering exceptional client experiences in a veterinary setting. The ideal candidate should possess strong communication skills, prior customer service experience, and the ability to manage multiple tasks efficiently.
Salary
Competitive pay; Performance bonuses available; 401(k) matching included
Skills & Requirements
Must-have
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
Process billing transactions and payments
Demonstrate empathy with emotional clients
Nice-to-have
Prior customer service experience in healthcare
Experience with veterinary practice software
Ability to work evening and weekend hours
Strong organizational skills in fast-paced environment