Not specified (assumed on-site due to nature of the role).
3+ years concierge or hospitality experience
Excellent spoken english proficiency
Professional grooming and presentation standards
PROSPECT PROTECTION PTE. LTD. is seeking a Senior Concierge Executive to oversee front-of-house operations in a premium commercial development in Singapore. The ideal candidate should have a background in luxury customer service and possess strong leadership qualities to guide junior staff while providing exceptional service to tenants and visitors
Job Summary
The role involves leading front-of-house operations for a premium Grade A commercial development while maintaining high service standards.
Candidates must be able to handle tenant and visitor enquiries, manage escalations, and support junior staff effectively.
The position requires a polished professional who can ensure security protocols are followed while providing exceptional guest experiences.
Matching Summary
Match Score: 85
PROSPECT PROTECTION PTE. LTD. is seeking a Senior Concierge Executive to oversee front-of-house operations in a premium commercial development in Singapore. The ideal candidate should have a background in luxury customer service and possess strong leadership qualities to guide junior staff while providing exceptional service to tenants and visitors.
Skills & Requirements
Must-have
3+ years concierge or hospitality experience
Excellent spoken English proficiency
Professional grooming and presentation standards
Calm handling of escalated issues and complaints
Experience with CRM systems and digital logs
Nice-to-have
Mandarin speaking ability strongly advantageous
First Aid CPR AED certification
Experience in luxury hotels or Grade A offices
Ability to guide and coach junior staff
Observant and service-minded personality
Key Requirements
Minimum 3 years of relevant experience
Prior senior executive or team lead experience preferred