Customer Success Supervisor - Signature - Trenton, Nj

HCM Portal (UPS)

Trenton, NJ, US
Base: $70,260.00pyear to $123,000.00pyear; bonus/e...
Customer satisfaction management
Data-driven mindset
Strong organizational skills
The Signature Customer Success Supervisor will focus on driving customer satisfaction and retention at scale

Job Summary

  • The Signature Customer Success Supervisor will focus on driving customer satisfaction and retention at scale.
  • This role involves managing multiple customers efficiently and providing value-driven guidance.
  • The position offers a competitive salary and comprehensive benefits package.

Matching Summary

The Signature Customer Success Supervisor will focus on driving customer satisfaction and retention at scale.

Salary

Base: $70,260.00/year to $123,000.00/year; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, 401(k), Paid Time Off

Skills & Requirements

Must-have

  • Customer satisfaction management
  • Data-driven mindset
  • Strong organizational skills

Nice-to-have

  • Excellent written communication skills
  • Ability to manage multiple engagements
  • Proactive customer engagement

Key Requirements

  • 1–4 years in customer success
  • SMB account management experience
  • Must be a U.S. Citizen or National

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter