Service Advisor

Hendrick Volkswagen of Concord

Concord, North Carolina, US
On-site
Identify and document service
Schedule service appointments
Advise customers on services
Hendrick Volkswagen of Concord is seeking a Service Advisor to manage customer service interactions and coordinate vehicle maintenance and repairs. The ideal candidate will have automotive experience, strong communication skills, and a commitment to customer satisfaction

Job Summary

  • Responsible for selling, identifying and documenting service, maintenance, and repair service for customers.
  • Advises customers on necessary and recommended services and offers additional services and repairs.
  • Computes cost of replacement parts and labor to restore vehicle to condition specified by customer and estimates cost of repairs.

Matching Summary

Match Score: 85

Hendrick Volkswagen of Concord is seeking a Service Advisor to manage customer service interactions and coordinate vehicle maintenance and repairs. The ideal candidate will have automotive experience, strong communication skills, and a commitment to customer satisfaction.

Skills & Requirements

Must-have

  • identify and document service
  • schedule service appointments
  • advise customers on services
  • compute cost of repairs
  • maintain CSI standards

Nice-to-have

  • demonstrate core values
  • participate in training
  • organized and safe work area

Key Requirements

  • High School Diploma
  • Automotive field of study
  • 3-5 years of work experience
  • Valid Driver’s License

Work Rights

Not specified

Tailored Resume

Cover Letter