Scuk Financial Support Agent -12 Mth Ftc

Santander

Milton Keynes, United Kingdom
Base: £26,000; bonus/equity: annual bonus based on...
Hybrid
Customer service experience
Strong negotiation skills
Attention to detail
The Financial Support Agent provides empathetic assistance to customers in financial difficulty

Job Summary

  • The Financial Support Agent provides empathetic assistance to customers in financial difficulty.
  • Responsibilities include managing customer interactions and conducting affordability assessments.
  • Santander promotes a diverse workplace and offers various employee benefits.

Matching Summary

The Financial Support Agent provides empathetic assistance to customers in financial difficulty.

Salary

Base: £26,000; Bonus/Equity: Annual bonus based on performance; Benefits: 25 days holiday, pension contributions, employee assistance programme

Skills & Requirements

Must-have

  • Customer service experience
  • Strong negotiation skills
  • Attention to detail

Nice-to-have

  • Confident telephone manner
  • Ability to work under pressure
  • Persuasive and self-motivated

Key Requirements

  • Experience in financial services
  • Computer literacy including MS Office
  • Ability to work under pressure

Work Rights

Not specified

Tailored Resume

Cover Letter