Quality Team Leader

Probe CX

Joondalup, WA, Australia
Hybrid
Experience leading quality functions
Strong analytical skills
Proven leadership skills
Probe CX is dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos

Job Summary

  • Probe CX is dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos.
  • You’ll play a key role in shaping customer experience, coaching teams, and turning insights into real improvements.
  • Enjoy hybrid flexibility with a mix of home-based work and office days.

Matching Summary

Probe CX is dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos.

Skills & Requirements

Must-have

  • Experience leading quality functions
  • Strong analytical skills
  • Proven leadership skills

Nice-to-have

  • Passion for customer experience
  • Excellent communication skills
  • Mentoring and coaching abilities

Key Requirements

  • Experience in contact centre environment
  • Ability to turn data into actionable outcomes

Work Rights

Not specified

Tailored Resume

Cover Letter