Intake Care Representative With Dutch And/or French
The Cigna Group
Madrid, Spain
Hybrid
Fluent english, dutch and/or french (b2)
Process gops and triage cases
Liaise with hospitals and providers
The Intake Care Representative processes GOPS, takes ownership of cases, and works on sensitive/escalated cases, following established departmental policies and procedures
Job Summary
The Intake Care Representative processes GOPS, takes ownership of cases, and works on sensitive/escalated cases, following established departmental policies and procedures.
Responsibilities include liaising with hospitals for additional information, negotiating discounts with providers, steering members to alternative providers, and ensuring efficient coordination with medical/case management teams.
The company offers a hybrid role, IT kit for home working, 24 days holiday plus birthday off, private medical and dental insurance, life assurance, and a flexible dress code.
Matching Summary
The Intake Care Representative processes GOPS, takes ownership of cases, and works on sensitive/escalated cases, following established departmental policies and procedures.