Service Advisor

Hendrick Acura Northlake

Huntersville, North Carolina, US
On-site
Identify and document service needs
Advise customers on services
Estimate repair costs
Hendrick Acura Northlake is seeking a Service Advisor to manage customer service interactions regarding vehicle maintenance and repairs. The role involves advising customers on necessary services, scheduling appointments, and ensuring high standards of customer satisfaction

Job Summary

  • Responsible for selling, identifying and documenting service, maintenance, and repair service for customers.
  • Works with customer and technician to identify required maintenance and advises customers on necessary and recommended services.
  • Computes cost of replacement parts and labor to restore vehicle to condition specified by customer and estimates cost of mechanical, electrical, or other repairs.

Matching Summary

Match Score: 85

Hendrick Acura Northlake is seeking a Service Advisor to manage customer service interactions regarding vehicle maintenance and repairs. The role involves advising customers on necessary services, scheduling appointments, and ensuring high standards of customer satisfaction.

Skills & Requirements

Must-have

  • Identify and document service needs
  • Advise customers on services
  • Estimate repair costs
  • Schedule service appointments

Nice-to-have

  • Demonstrate Core Values
  • Maintain organized work area
  • Participate in required training

Key Requirements

  • High School Diploma
  • Automotive field of study
  • 3-5 years of work experience
  • Valid Driver's License

Work Rights

Not specified

Tailored Resume

Cover Letter