Assistant Operations Manager

JLL

London, United Kingdom
Support building operations
Manage soft services operations
Point of contact for customer queries
Support the efficient, safe, and customer-focused operation of a large, multi-tenanted high-rise office building

Job Summary

  • Support the efficient, safe, and customer-focused operation of a large, multi-tenanted high-rise office building.
  • Build and maintain strong working relationships with service partners, fostering a collaborative and high-performance culture.
  • Assist in managing operational budgets and service charge expenditure and support sustainability initiatives.

Matching Summary

Support the efficient, safe, and customer-focused operation of a large, multi-tenanted high-rise office building.

Skills & Requirements

Must-have

  • Support building operations
  • Manage soft services operations
  • Point of contact for customer queries
  • Manage service partner relationships
  • Ensure health and safety compliance
  • Monitor operational budgets

Nice-to-have

  • Customer-focused approach
  • Collaborative culture
  • Proactive problem-solving
  • Adaptable to changing needs

Key Requirements

  • Reporting to Senior Operations Manager
  • Experience in building operations support
  • Experience in customer service delivery
  • Experience managing service partners
  • Experience with health and safety compliance
  • Experience with financial reporting

Work Rights

Not specified

Tailored Resume

Cover Letter