Technical Support Specialist (bts), Bloomberg Financial Solutions

Bloomberg LP

Sao Paulo, Brazil
On-site
Fluency in english and portuguese
3+ years technical support experience
Windows and macos troubleshooting
The role involves delivering technical solutions to new and existing Bloomberg clients across multiple technologies including the Bloomberg Terminal

Job Summary

  • The role involves delivering technical solutions to new and existing Bloomberg clients across multiple technologies including the Bloomberg Terminal.
  • Team members must thrive in a fast-paced environment while prioritizing high volumes of calls, tickets, and instant messages.
  • Bloomberg fosters a meritocratic culture where collaboration and giving back through philanthropic initiatives are core values.

Matching Summary

Match Score: 85

The role involves delivering technical solutions to new and existing Bloomberg clients across multiple technologies including the Bloomberg Terminal.

Skills & Requirements

Must-have

  • Fluency in English and Portuguese
  • 3+ years technical support experience
  • Windows and macOS troubleshooting
  • Network protocols TCP/IP DNS BGP
  • Virtual environment support VMWare Citrix

Nice-to-have

  • Cisco Juniper Arista router commands
  • AWS Azure cloud technology exposure
  • FIX protocol and SFTP knowledge
  • VBA macro and add-in expertise
  • Spanish language fluency

Key Requirements

  • 3+ years relevant professional experience
  • Fluency in English and Portuguese required
  • CompTIA A+, Network+, or CCNA certifications preferred

Work Rights

Not specified

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