It Service Desk Agent

University of Arkansas System

Little Rock, Arkansas, US
Base: $18.00 ph; bonus/equity: not specified; bene...
Computer applications support experience
Network operations support skills
Ticket updating and customer communication

Salary

Base: $18.00 per hour; Bonus/Equity: Not specified; Benefits: Not eligible for benefits

Skills & Requirements

Must-have

  • Computer applications support experience
  • Network operations support skills
  • Ticket updating and customer communication
  • Microsoft Office Teams Zoom proficiency
  • Equipment inventory management

Nice-to-have

  • Higher education institution experience
  • Strong written and oral communication
  • Collaborative collegial environment
  • Demonstrated analytics skills
  • Knowledge base article maintenance

Key Requirements

  • High school diploma required
  • Two years of experience in computer applications or network support
  • Proof of legal authority to work in the United States
  • Pass criminal background check and sex offender registry check

Work Rights

Must have proof of legal authority to work in the United States

Tailored Resume

Cover Letter