It Helpdesk Support Intern

American Regent Inc

Shirley, New York, United States
Base: $20.00 - $23.00 ph; bonus/equity: not specif...
Fully remote
Servicenow ticket troubleshooting
Windows os and hardware setup
40 hours per week onsite commitment
The IT Intern will assist the department with day-to-day technical support, system maintenance, and project-based tasks

Job Summary

  • The IT Intern will assist the department with day-to-day technical support, system maintenance, and project-based tasks.
  • Candidates must be available to commit to a 13-week onsite program in Shirley, NY for 40 hours per week.
  • The role involves troubleshooting tickets via ServiceNow, assisting with hardware/software installation, and adhering to JSOX policies.

Matching Summary

The IT Intern will assist the department with day-to-day technical support, system maintenance, and project-based tasks.

Salary

Base: $20.00 - $23.00 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • ServiceNow ticket troubleshooting
  • Windows OS and hardware setup
  • 40 hours per week onsite commitment
  • 13-week program availability
  • Network cable labeling and diagrams

Nice-to-have

  • Basic networking concepts knowledge
  • IT security practices familiarity
  • Microsoft Office 365 experience
  • Cloud services and remote desktop tools
  • Strong communication and team collaboration

Key Requirements

  • Currently pursuing degree in Computer Science or IT
  • Availability for May 18, 2026 to August 14, 2026
  • Willingness to learn new technologies

Work Rights

Not specified

Tailored Resume

Cover Letter