Acquire BPO is an award-winning business process outsource provider, to some of the world’s largest brands operating contact centers and back-office services
Job Summary
Acquire BPO is an award-winning business process outsource provider, to some of the world’s largest brands operating contact centers and back-office services.
This role will focus on driving customer satisfaction by answering inquiries, coordinating with account managers, addressing pain points and maintaining cohesive cross functional communication.
Come for a career, stay for the fun! HMO coverage for you, Yearly Kick Off Parties with major giveaways, and opportunities to grow your career internally are some of the benefits.
Matching Summary
Acquire BPO is an award-winning business process outsource provider, to some of the world’s largest brands operating contact centers and back-office services.
Skills & Requirements
Must-have
customer satisfaction
answering inquiries
addressing pain points
cross functional communication
highest quality customer interaction
data entry
Nice-to-have
innovation and teamwork
vibrant, inclusive, and engaging work environment
supportive to your colleagues
continuous improvement
problem solving
empathize and connect with the customer
Key Requirements
1 year or more of customer service experience
Completed at least 2 years of college education
Excellent understanding of US or North American culture
Excellent written and verbal English communication skills