Customer Service Professional

Manulife Contact Center

Not specified; not specified; not specified
Hybrid
2 years international voice account experience
Completed 2 years college or degree
Amenability to night shifts and weekends
The role involves delivering superior customer service to clients and financial advisors while resolving complex inquiries

Job Summary

  • The role involves delivering superior customer service to clients and financial advisors while resolving complex inquiries.
  • Candidates must be able to handle sensitive issues with confidentiality and maintain calm professional communication.
  • The company offers a flexible environment focused on well-being, inclusion, and career growth within a global team.

Matching Summary

The role involves delivering superior customer service to clients and financial advisors while resolving complex inquiries.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • 2 years international voice account experience
  • Completed 2 years college or degree
  • Amenability to night shifts and weekends

Nice-to-have

  • Excellent English communication skills
  • Strong analytical and problem solving skills
  • Ability to multi-task across applications

Key Requirements

  • Minimum 2 years international voice experience
  • Associate Degree or Bachelor's Degree required
  • Availability for shifting schedules including holidays

Work Rights

Not specified

Tailored Resume

Cover Letter