Airfreight Import Agent

Maersk

Tokyo, Japan
**
Manage import airfreight operations
Customer issue resolution
End-to-end import operations oversight
** Maersk is seeking an Airfreight Import Agent in Tokyo, Japan, to lead and manage their import airfreight operations team, ensuring high-quality service delivery and customer satisfaction. The ideal candidate will oversee end-to-end operations, drive continuous improvement initiatives, and foster team development within a diverse and inclusive workplace. **

Job Summary

  • Lead and manage the import airfreight operations team to ensure high-quality and timely service delivery.
  • Oversee end-to-end import operations including booking, customs clearance, trucking, documentation, billing, and vendor coordination.
  • Develop and coach team members, ensuring capability building and succession planning.

Matching Summary

Match Score: 75

** Maersk is seeking an Airfreight Import Agent in Tokyo, Japan, to lead and manage their import airfreight operations team, ensuring high-quality service delivery and customer satisfaction. The ideal candidate will oversee end-to-end operations, drive continuous improvement initiatives, and foster team development within a diverse and inclusive workplace. **

Skills & Requirements

Must-have

  • Manage import airfreight operations
  • Customer issue resolution
  • End-to-end import operations oversight
  • Meet KPIs and compliance standards
  • Drive continuous improvement initiatives
  • Vendor performance management
  • Customer communication and reporting

Nice-to-have

  • Embrace different styles of thinking
  • Support for diverse and inclusive workplace

Key Requirements

  • Experience in airfreight import operations
  • Team leadership experience
  • Proficiency in data entry systems

Work Rights

Not specified

Tailored Resume

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