Sr. Retention Marketing Manager

Malwarebytes

Remote
Remote
B2c customer retention marketing
Subscription management experience
Customer lifecycle expertise
Malwarebytes is dedicated to creating protection that works when people need it most by staying one step ahead of digital threats

Job Summary

  • Malwarebytes is dedicated to creating protection that works when people need it most by staying one step ahead of digital threats.
  • The Senior Retention Marketing Manager will lead retention strategies to reduce churn, increase customer lifetime value, and collaborate across teams to deliver impactful programs.
  • Employees enjoy comprehensive medical, dental, and vision insurance, wellness programs, 401k matching, and a comprehensive time off policy.

Matching Summary

Malwarebytes is dedicated to creating protection that works when people need it most by staying one step ahead of digital threats.

Skills & Requirements

Must-have

  • B2C customer retention marketing
  • subscription management experience
  • customer lifecycle expertise
  • product analytics tools
  • a/b testing solutions
  • cross-functional collaboration

Nice-to-have

  • creative and analytical thinking
  • strong communication skills
  • innovative marketing programs
  • customer engagement strategies
  • data-driven decision making

Key Requirements

  • 5+ years B2C retention marketing
  • 2+ years subscription product experience
  • experience with ecommerce subscription management

Work Rights

Not specified

Tailored Resume

Cover Letter