Service Advisor

Lithia Hyundai of Odessa

Odessa, TX, United States
On-site
Bilingual required
Initiating automotive services
Writing repair orders
Lithia Hyundai of Odessa is seeking a bilingual Service Advisor to facilitate automotive service and repairs, ensuring customer satisfaction through effective communication between customers and technicians. The role requires a mechanical understanding of vehicles and a focus on exemplary customer service

Job Summary

  • Helping satisfied customers drive away with a smile on their face is what we do - join a team focused on earning customers for life!
  • As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
  • We offer best in class industry benefits: Competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs.

Matching Summary

Match Score: 85

Lithia Hyundai of Odessa is seeking a bilingual Service Advisor to facilitate automotive service and repairs, ensuring customer satisfaction through effective communication between customers and technicians. The role requires a mechanical understanding of vehicles and a focus on exemplary customer service.

Skills & Requirements

Must-have

  • Bilingual REQUIRED
  • Initiating automotive services
  • Writing repair orders
  • Maintaining customer records

Nice-to-have

  • Earning customers for life
  • Team player focused on exemplary customer service

Key Requirements

  • Previous Service Advisor experience, preferred
  • Prior experience as an automotive technician a plus
  • Basic mechanical understanding of an automobile
  • Acceptable driving record and a valid driver's license
  • High School graduate or equivalent, 18 years or older required

Work Rights

Not specified

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