Montage International is seeking a Reservations Sales Agent in Bluffton, SC, who will provide exceptional customer service while managing hotel reservations. The ideal candidate should have at least two years of customer service experience, excellent communication skills, and preferably experience in an upscale hotel setting
Job Summary
The Reservations Agent serves as the voice of the hotel when guests first call or visit the property to inquire about booking.
This role requires the Agent to take guest reservations in a professional and courteous manner.
Aggressively selling hotel rooms to maximize transient room revenue using up-selling and yield management techniques per company policy.
Matching Summary
Match Score: 80
Montage International is seeking a Reservations Sales Agent in Bluffton, SC, who will provide exceptional customer service while managing hotel reservations. The ideal candidate should have at least two years of customer service experience, excellent communication skills, and preferably experience in an upscale hotel setting.
Skills & Requirements
Must-have
excellent customer service
accurate reservation input
hotel verbiage adherence
selling hotel rooms
knowledge of room inventory
Nice-to-have
upselling and yield management
accommodating in-house guest requests
Key Requirements
High school Diploma or equivalent
Minimum of two (2) years’ experience in a customer service role
Previous experience working in an upscale hotel preferred
Excellent telephone etiquette and verbal and written communication skills