This role provides comprehensive Level 1 and Level 2 technical support for laptops, desktops, mobile devices, and peripherals across the organization
Job Summary
This role provides comprehensive Level 1 and Level 2 technical support for laptops, desktops, mobile devices, and peripherals across the organization.
The incumbent is responsible for maintaining conference room Audio/Visual systems and ensuring seamless performance for executive meetings and hybrid conferences.
Candidates must possess practical experience with Fortinet Firewalls, VOIP setup, and network security to support infrastructure and server room operations.
Matching Summary
Match Score: 85
This role provides comprehensive Level 1 and Level 2 technical support for laptops, desktops, mobile devices, and peripherals across the organization.
Skills & Requirements
Must-have
Level 1 and Level 2 technical support
Windows system configuration and troubleshooting
Active Directory DNS DHCP management
Fortinet Firewall and VOIP setup
Conference room A/V system maintenance
PHP HTML MS SQL Server coding skills
LAN WAN TCP/IP networking concepts
Nice-to-have
Strong team player with communication skills
Ability to multi-task in fast-paced environment
Experience with VMware virtualization technologies
Vendor and service provider management skills
Methodical approach to meeting deadlines
Key Requirements
College diploma or bachelor's degree in computer science
Minimum 3 years of relevant work experience
Proficiency in Windows operating systems and hardware